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Once you determine a need to outsource a project, it is time to decide whether staff augmentation or professional services benefit your enterprise more.

Staff augmentation provides temporary IT employees who support projects or regular IT needs and are managed by existing department management within your company.

Professional services provides a team of experienced IT professionals who are hired for a specific project and are managed externally.

Each of these outsourcing methods provides its own benefits. Be sure to keep in mind:

  1. Budget
  2. Oversight necessary
  3. Impact on users
  4. Deliverables

Staff Augmentation

Staff augmentation is helpful when you have a talent shortage but already have management set up to provide project oversight. You need limited manpower, i.e., an individual or a small group, and will insert them into existing structure.

Use staff augmentation when you have a special need or a business spike. Individuals you hire to augment your staff can jump in and get to work right away without needing to be walked through your process.  Staff augmentation can help you tackle specific projects, but is not ideal for a strategic deliverable like a report.

Using staff augmentation is more expensive than hiring in-house employees, but less expensive than using professional services. If you are considering increasing your team but are not certain you have a long-term need, staff augmentation can be an excellent way to test a larger staff before making direct hire.

Professional Services

Professional services are generally used to solve a specific business challenge.  They can be especially helpful if your company does not yet have the skill set or infrastructure in-house. Professional services typically provide defined deliverables at the end of the contract, such as:

  • IT transformation
  • Major IT implementation, such as an ERP system
  • Merger / Acquisition
  • Migrating the entire company to a new version of Windows
  • Performing a review of systems architecture, pointing out where the company is at risk

Professional services are typically more expensive than staff augmentation because you receive more from their services. They provide you with the whole picture and help oversee its implementation. Professional services can be used for short-term or long-term projects, depending on need.

Hybrid

Companies may find it best to use a hybrid of professional services and staff augmentation. Typically, these projects begin almost exclusively managed by professional services and then, as they progress, individuals may be hired as staff augmentation to provide added support during the process or after the professional services team is finished.

JDC Group is here to help you determine which type of resource is right for your business project and company needs. Contact us today at [email protected] to get started.


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