IT Brew Article Feature on Evolving Help Desk Support Models
An IT Brew article, “How to Help the Help Desk Pro Screaming ‘Help!’”, explores how modern organizations are rethinking help desk structures to improve issue resolution speed, reduce stress on frontline staff, and strengthen collaboration across IT teams. The piece features insights from Amit Patel, SVP at Consulting Solutions. Amit discusses the shift from traditional hierarchical […]
Amit Patel Featured on AiNews.com’s Driving Tomorrow Podcast
Consulting Solutions SVP Amit Patel is featured on the Driving Tomorrow podcast, produced by AiNews.com. The episode focuses on how organizations can prepare their workforce for the increasing impact of AI on cybersecurity. In the discussion, Amit emphasizes the growing urgency around AI and cyber readiness as both continue to rise to the top of […]
Consulting Solutions Featured on Talking Cloud Podcast
Amit Patel, SVP at Consulting Solutions, is recently featured on the Talking Cloud podcast, where he joined host Grant Asplund to discuss how technology consulting is evolving. During the conversation, Amit explores several key topics shaping the industry today, including: The importance of local delivery models and strong client relationships Challenges organizations face in […]
Amit Patel Published in The AI Journal
Amit Patel, Senior Vice President at Consulting Solutions, has been published in The AI Journal with his article, “Cybersecurity in the AI Age: 4 Ways to Reduce Human Error and Limit Exposure.” In the article, Patel outlines four key approaches organizations can use to strengthen cybersecurity practices in an era increasingly shaped by artificial intelligence. […]
IT Brew Article Feature on Preventing Rogue Database Activity
How can organizations detect and prevent irregular database behavior before it causes disruption? An IT Brew article, “How to Spot Rogue Database Behavior,” examines this question with insights from Amit Patel, SVP at Consulting Solutions. In the piece, Amit discusses strategies for maintaining secure and reliable databases, including implementing strict access controls, isolating development environments, […]
Industry Insight: How Advanced Threat Tactics Are Targeting EDR Systems
IT Brew’s article titled “How ‘EDR Killer’ and ‘EDR Freeze’ Tactics Impact Organizations” features expert insight from Amit Patel, SVP at Consulting Solutions. The article explores how cybercriminals are advancing their methods to disable or evade endpoint detection and response (EDR) tools, posing new challenges for organizations seeking to protect their data and systems. Amit […]